Please arrive a few minutes before your treatment. Late arrivals cannot receive an extension of scheduled treatments.
Please switch all cell phones and pagers off during your stay.
Availability of treatments and prices are subject to change without prior notification. Discounts can only be given if you provide a coupon or discount code at the time of booking.
If you prefer a male or female massage therapist, you have to mention this personal preference at the time of booking, and we will try our best to accommodate you. We do not accept cancellations if you don't like the gender of your massage therapist, and you will be fully charged.
Guests under 18 must have a consent form signed by a parent or legal guardian and must have a legal guardian on the premises during treatment. Guests 13 and under can enjoy massage treatments but no facial or wax treatments. Guests, ages 14 & 15, can enjoy previously listed services along with facials and waxing (not including the bikini area). Guests 16+ can receive bikini area waxing.
We request that all guests give a 24-hour cancellation notice to reschedule or cancel any treatment appointment.
If you did not have a good experience at your appointment, we ask you to speak to the owner at the checkout. Once you are charged, we will not accept chargebacks. You will be fully responsible for interest and any additional expenses for us trying to get paid for the services you received from our team. This includes legal fees.
Please do not come in if you are sick. We reserve the right to refuse service if you
seem to be sick; it doesn't matter if you are vaccinated.
Please call ahead of time to reschedule your appointment.
If the appointment is not rescheduled, our cancellation policy will apply.
We do not provide services to clients who are or seem to be drunk or 'high.'
Your service will be denied, and you will be fully charged if you arrive under the influence or show symptoms of being under the influence of drugs/alcohol.
Gratuities are not included in the services and are entirely
up to our guest’s discretion.
We reserve the right to refuse service to anyone, for any reason, and at any time.
Thank you for your business
Peter & Frankie